With its adaptable applications that allow users to post video clips and
interact with friends, it might seem to some that
Facebook offers little
more than a souped-up version of standard email.
Many chief executives are becoming hot under the collar as employees spend
more time “poking” than working.
The reaction is often draconian, with firms issuing guidelines for use or
worse, total bans during work hours.
This seems odd, seeing as the whole world is apparently going Web 2.0. A
quick Google News search
shows there have been more than 16,000 news stories written about Facebook in
the past month.
More to the point, digital natives: the next generation of workers to enter
the workplace have grown up using social networking technologies and will expect
to be able to use Facebook,
Bebo and
Second Life.
In an age when businesses are quick to spot a new online opportunity and
thrash it to within an inch of its life, are chief executives being rather
short-sighted when it comes to Facebook and Web 2.0 applications?
Lessons from past transgressions are not hard to find. After shying away from
online commerce in the immediate aftermath of the dot com downturn, firms now
see a strong web presence as a given.
So, maybe a little bit of patience and foresight is required, with technology
leaders required to sell the benefits of social networking to the business.
Take storage space, for example. Consultancy Detica says that employees who
chat over email and share photographs of their personal lives are creating the a
risk of an information overload.
The answer lies with Facebook. Just as small firms are giving workers free
Gmail accounts to save
storage space, allowing employees to send messages and photographs through
Facebook could stop workers hoarding data on business systems.
Technology leaders who are keen to adapt to the business options offered
through social networking, meanwhile, will have a leading edge over their
competitors.
Facebook launched Facebook Pages last month, allowing users to connect with
specific businesses and to post restaurant reviews, buy tickets for a film or
talk about a new promotion.
Such initiatives are just the start of an ongoing movement towards all things
Facebook.
You can either join in with the natives, or be a social networking outcast.
For the sake of your business, make the right choice.
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